You’ll know where your gown is, who is caring for it, and what’s happening every step of the way.
Wherever you are in Queensland or Northern NSW, post your gown to our Bundall workroom on the Gold Coast. We clean it by hand, email you before and after photos, and send it home packed in a wedding gown box.


Choose 1–2 layers ($499) or 3 or more layers ($599), plus the $129 wedding gown box ($628 or $728 total), and pay securely.
Pack them in one box no larger than 40 × 30 × 15 cm (under 5 kg). Click I'm ready to post in your confirmation email and we email you a prepaid Australia Post QR code within 1 business day.
Arrival photos, specialist cleaning, after-cleaning photos, then home in the wedding gown box by tracked Australia Post.
We take responsibility for damage caused by our cleaning process.
Your gown is covered for $2,500 on the way to us and $2,500 on the way home. Cover applies if your gown is lost during shipping, subject to carrier terms.
Postage to us is prepaid by us for a box up to 40 × 30 × 15 cm under 5 kg, from anywhere in Queensland or Northern NSW (postcodes 2477 to 2490). Delivery times are Australia Post Parcel Post estimates to and from our Bundall workroom.
| Area | To us | Back home |
|---|---|---|
| Brisbane | 2–3 days | 2–3 days |
| Sunshine Coast | 2–3 days | 2–3 days |
| Townsville | 3–5 days | 3–7 days |
| Cairns | 3–5 days | 3–7 days |
| Tweed Heads | 2–3 days | 2–3 days |
| Byron Bay | 4–6 days | 3–6 days |
Business days. Australia Post estimates, not guaranteed. Not listed? We accept any Queensland address and Northern NSW postcodes 2477 to 2490.
Cleaning is $499 for a gown with 1–2 layers, or $599 for 3 or more layers, plus the $129 wedding gown box: $628 or $728 in total. This includes specialist cleaning, the wedding gown box, before and after photos, postage to us up to $25 and tracked return delivery.
For a box no larger than 40 × 30 × 15 cm under 5 kg, yes. Australia Post charges a fixed Parcel Post price up to 5 kg anywhere in Australia ($24.45 for own packaging from 3 to 5 kg, as at 1 July 2026), which is within our $25 allowance. If a parcel costs more, we ask you for the difference after it arrives.
Yes. Your gown is covered for $2,500 on the way to us and $2,500 on the way home. Cover applies if your gown is lost during shipping, subject to carrier terms.
Yes. Your gown, veil and skirt are all included in the price. Please pack them together in the same box. Jewellery, handbags and bouquets are not included.
Yes. See our in-store wedding dress service or call 07 5539 9963.
Book online in a few minutes, or call us first if you have questions about your gown.