You’ll know where your gown is, who is caring for it, and what’s happening every step of the way.
Married in Byron Bay or the Northern Rivers? Post your gown from any Byron Bay, Ballina or Lismore Post Office to our Gold Coast workroom with a prepaid Australia Post label. We clean it by hand, email you before and after photos, and send it home packed in a wedding gown box.
*Australia Post Parcel Post delivery estimates between Byron Bay (2481) and Bundall (4217). Not guaranteed.
Choose 1–2 layers ($499) or 3 or more layers ($599), plus the $129 wedding gown box ($628 or $728 total), and pay securely.
Pack them in one box no larger than 40 × 30 × 15 cm (under 5 kg). Click I'm ready to post in your confirmation email and we email you a prepaid Australia Post QR code within 1 business day.
Arrival photos, specialist cleaning, after-cleaning photos, then home in the wedding gown box by tracked Australia Post.
We take responsibility for damage caused by our cleaning process.
Your gown is covered for $2,500 on the way to us and $2,500 on the way home. Cover applies if your gown is lost during shipping, subject to carrier terms.
Yes. Australia Post charges a fixed price for Parcel Post up to 5 kg anywhere in Australia ($24.45 for own packaging from 3 to 5 kg, as at 1 July 2026). That is within the $25 we include for postage to us, so a box no larger than 40 × 30 × 15 cm under 5 kg is covered. Tracked return delivery is included in your price.
Australia Post's delivery estimate for Parcel Post from Byron Bay (NSW Country) to our Bundall workroom is 4–6 business days, and 3–6 business days for the trip home. These are Australia Post estimates, not guarantees.
Yes. Your gown is covered for $2,500 on the way to us and $2,500 on the way home. Cover applies if your gown is lost during shipping, subject to carrier terms.
Yes. Your gown, veil and skirt are all included in the price. Please pack them together in the same box. Jewellery, handbags and bouquets are not included, so please keep those at home.
At the moment we can only return gowns to addresses in Queensland or Northern NSW (postcodes 2477 to 2490, Tweed to Ballina and Lismore). If you live elsewhere, please call us on 07 5539 9963.
Book online in a few minutes, or call 07 5539 9963 if you have questions about your gown.